
6s
"TQM on Steroids"
A
comprehensive and flexible system for achieving, sustaining and maximizing
business success.
Is uniquely driven by close understanding of customers needs, disciplined
use of facts, data, and
statistical analysis, and diligent attention to managing, improving, and
reinventing business processes.
Essential Six Sigma Methods and Tools
Continuous Improvement
Process Design/Redesign
Analysis of Variance
Balanced Scorecards
Voice of the Customer
Creative Thinking
Design of Experiments
Process Management
SPC
Six Themes of Six Sigma
Genuine Focus on the Customer
Data- and fact- Driven Management
Process Focus, Management, and Improvement
Proactive Management
Boundaryless Collaboration
Drive for Perfection; Tolerance for Failure

